Complaints & feedback
Tell us what you think
Your feedback — good or bad — helps us improve. Every concern will be treated respectfully.
How to raise a concern
You can use the form on this page, phone us, or email us. It helps if you can include:
- What happened, and when
- Who was involved (if you are comfortable sharing)
- What you would like to happen next
- How you would prefer us to contact you
Confidentiality
Your complaint will be shared only with the people who need to deal with it. If it raises a safeguarding concern, we may need to act on it in line with our Safeguarding Policy.
The association's formal complaints procedure, including timescales, is still being confirmed and will be published here.
Phone: +353 91 581 752
Email: info@cyclesperfecta.org